Service Agreement

Terms of Service

Effective Date: October 15, 2026 • Agreement Version 1.0.0

1. Agreement to Terms

By accessing atozfitness.in, booking a consultation, or enrolling in any coaching tier provided by A to Z Fitness Solutions ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services or submit consultation forms.

2. Description of Coaching Services

A to Z Fitness Solutions provides 1-on-1 personalized fitness and nutrition coaching delivered via our proprietary web application and coach communication channels. Services include:

  • Customized macronutrient and caloric architectures based on client intake data.
  • Periodized resistance training protocols engineered for progressive overload.
  • Weekly check-ins, biometric tracking, and real-time dashboard plan versioning.

3. Client Responsibilities & Accurate Disclosure

You agree to provide true, accurate, and complete information during the onboarding questionnaire and in all subsequent check-ins. You must accurately disclose any pre-existing medical conditions, chronic joint pain, prescription medications, and food allergies.

Failure to disclose medical restrictions relieves A to Z Fitness Solutions and Coach Mritunjay of liability for any resulting complications.

4. Billing, Commitment & Pauses

Coaching plans are structured as 1-month, 3-month, or 6-month commitments. Payment is required prior to the issuance of your initial personalized plan.

  • Pause Policy: Clients enrolled in 3-month or 6-month programs may request a program pause of up to 14 cumulative days for travel, medical recovery, or life events.
  • Non-Transferability: Coaching subscriptions are personal to the enrolled client and may not be transferred or resold.
  • Refund Policy: Due to the bespoke intellectual work required to calculate, build, and publish personalized plans, coaching fees are non-refundable once the initial plan has been generated.

5. Intellectual Property

All custom meal plans, training splits, proprietary algorithms, website design tokens, and software architecture are the exclusive intellectual property of A to Z Fitness Solutions. Plans are licensed solely for your individual personal use.

6. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

7. Grievance Officer & Contact

In accordance with the Information Technology Act and applicable Indian consumer protection regulations, any service grievances, subscription disputes, or formal notices should be addressed to our designated grievance contact at info@atozfitnesssolutions.com or our coaching desk at info@atozfitnesssolutions.com.