Cancellation & Auto-Renewal Policy

1. Recurring Billing Cycles

When you enroll in a recurring coaching plan (monthly, quarterly, or yearly), your payment instrument is automatically debited at the end of each billing cycle to ensure uninterrupted coach oversight, meal target adjustments, and training progression.

2. Advance Renewal Reminders

We believe in complete financial transparency with zero surprise debits. For all multi-month and annual recurring subscriptions, automated email notifications are dispatched:

• 7 days before scheduled renewal date
• 3 days before scheduled renewal date
• 1 day before final debit attempt

3. Self-Service Cancellation

You can cancel your subscription at any time directly through your account dashboard at Client Area > Billing & Subscriptions.

Cancellation takes effect at the end of your current paid billing period (cancel-at-period-end). You retain full access to your nutrition plans, workout sessions, and coach messaging until the official period end date. No further debits will occur.

4. Payment Failure & Grace Period (Dunning)

If a scheduled renewal debit fails due to card expiry, insufficient balance, or bank downtime:

• Your account enters a 3-day Grace Period during which full coaching and dashboard access remains completely active.
• Our automated system sends a payment failure alert with a secure link to update your card or UPI payment method.
• If payment is not settled within 3 days, active entitlements are suspended until payment is captured. Your past workout history and progress data remain safely saved.